Emotional Intelligence and Vitality of a Leader and a Team
Course Objective
To develop emotional intelligence and vitality — the ability to recognize and regulate one's own emotions, interact effectively with others, maintain internal energy, and recover under pressure.
The program helps participants better manage their state, build higher-quality professional relationships, maintain productivity in difficult situations, and create a positive emotional atmosphere in the team.
Who is this course for?
The program will be useful for:
- managers and leaders;
- HR and People Partners;
- teams working under high workload and change;
- professionals who interact a lot with clients, partners, and colleagues;
- teams striving to improve the quality of communication and interaction.
Course Outcomes
Upon completion of the program, participants will:
- better understand their own emotions and their impact on behavior;
- learn to manage emotional reactions in difficult situations;
- develop empathy and emotional communication skills;
- be able to constructively navigate conflicts and tense situations;
- learn to restore their internal resources faster;
- form their own tools for maintaining energy and productivity;
- better understand the emotional needs of other people;
- be able to create a healthier and more energetic atmosphere in the team.
What will you get from the course?
Program
- What is emotional intelligence and what does it consist of?
- Emotions as a source of information, not an obstacle
- The influence of emotions on decisions, communication and performance
- Emotional maturity: what it means in practice
- Self-diagnosis of one's own level of emotional intelligence
Practice: identifying one's own emotional triggers.
- How to recognize your own emotions and their causes
- Emotions, thoughts and behavior: how they are related
- Personal triggers and automatic reactions
- How to spot emotional exhaustion in the early stages
- Internal dialogue and its influence on the condition
- Practical techniques of emotional self-regulation
- Reactivity vs conscious choice
- How to maintain control in stressful situations
- Working with anger, anxiety, irritation and fear
- How not to transfer one's condition to others
- Techniques for rapid restoration of emotional balance
Practice: algorithm of actions in a difficult emotional situation.
- Empathy without losing its own boundaries
- How to recognize the emotional state of another person
- Active listening and emotional presence
- How to ask questions that help you understand a person
- Empathy in management and team interaction
Practice: reading emotional signals and active listening.
- How to talk about emotionally difficult topics
- "I-message" and nonviolent communication
- How to give and receive feedback
- How to talk about mistakes, disagreements and dissatisfaction
- Where is the line between empathy and indulgence?
Practice: complex dialogues in work situations.
- What is vitality and why is it important for professional effectiveness
- Internal energy as a human and team resource
- What takes away energy and what restores it
- Signs of emotional and energy exhaustion
- Balance load, recovery and performance
- Practices of maintaining one's own resource state
- Personal map of energy sources
- How to work when the resource is limited
- Psychological flexibility and adaptation to changes
- How to recover from difficult events
- Management of attention and concentration
- How not to lose motivation under prolonged stress
- Quick recovery practices during the workday
- Personal Vitality Support Plan
FAQ
The program has a practical business orientation. Participants work with real work situations: stress, conflict, communication, feedback, energy management and team interaction.
Vitality is the ability to sustain vital and professional energy, adapt to workload, recover, and remain active and engaged.
Yes. A separate unit is devoted to emotional leadership, the influence of the leader's condition on the team, and the formation of a healthy emotional climate.
Yes. Each lesson includes practical exercises, self-diagnostics, work with cases and tools that can be used directly at work.
Yes. The program can be adapted to specific company challenges: stress and workload, conflicts, change, team management, communication or leadership development.
Education provides
