BPMN: Business Process Modeling and Optimization
Course objective
To build a holistic understanding of how to:
- identify real (not just formal) processes;
- visualize interaction between departments;
- identify bottlenecks;
- reduce operational losses;
- improve speed and quality of work;
- prepare the business for digital transformation.
After completing the course, participants will be able to use BPMN not as a “check-the-box” diagram, but as a practical tool for managing business efficiency.
Learning Format
- Online
- Practical cases, workshops, interactive sessions
- Participant support via a private chat during the course
What Will Graduates Gain?
The problem this course solves
In many companies, business processes exist informally — in employees’ heads or in fragmented documentation. This leads to loss of control, duplicated efforts, increased costs, and difficulties with automation.
The course teaches how to document and optimize processes using BPMN, turning them into a transparent, manageable asset that is easy to scale and automate.
Program
- Why business needs Business Process Model and Notation
- Current and Future State Analysis
- Stakeholder Mapping
Practice: Company Process Map
- Events
- Tasks and Activities
- Gateways
- Sequence Flows
Practice: Process Building
- Subprocesses
- Event-based Gateway
- Boundary Events
- Compensating Actions
Practice: Complex Scenarios
- Message Flows
- Pools and Lanes
- Application Programming Interfaces
Practice: Inter-system Interaction
- Process Bottlenecks
- Lean Management Methodology
- Value Stream Mapping
Practice: Optimization from Current to Future State
- Documention for Process Automation
- Low-code Platforms
- Automation Tools Overview
Practice: preparing requirements for Business Process Automation
- Key Performance Indicators
- Service Level Agreements
- Compliance
- Process Audit
Practice: Business Case Study
FAQ
In many companies, business processes exist informally - "in the heads" of employees, which leads to duplication of functions, loss of control and increased costs. This course teaches how to describe and optimize them using BPMN notation, turning chaos into a transparent and manageable asset ready to scale.
You will learn to identify real processes, visualize interactions between departments and find bottlenecks. The program covers basic and advanced elements of BPMN, orchestration, integrations (API), optimization according to the Lean methodology and preparation of processes for automation and digital transformation.
Training takes place in a convenient online format and focuses on practice as much as possible. You will analyze real business cases, participate in workshops and practice your skills on your own projects. Also, all participants receive constant expert support during training in a closed chat.
You will be able to use BPMN as an effective business performance management tool, not just as a "ticking scheme". To streamline your company's processes, reduce costs and become a sought-after specialist, just click the "Apply" button on the course page.
