Fundamentals of Business Analysis in organizations
Course Goal
Provide participants with basic knowledge and practical skills in business analysis: from gathering and documenting requirements to visualizing processes and working iwith AI.
Training Format:
- Online / offline / hybrid
- Practical cases, workshops, interactive sessions
- Participant support during training in a private chat
- Group training: 7600 UAH/hour. Group of up to 12 participants
- Individual mentoring: 2 500 UAH/hour
What Will Graduates Gain?
The problem this course solves
Teams often face unclear requirements and poor communication with the customer. The course addresses this by teaching how to collect, analyze, and visualize requirements in a structured way to avoid mistakes and ensure a transparent development process.
Program
1
- Who is a Business Analyst?
- Role, responsibilities, skills
- BA in different types of projects
- Key concepts: requirement, process, system, product
- Typical business analyst artifacts
2
- Business goals vs. user needs
- Stakeholders: definition, stakeholder maps
- Stakeholder engagement techniques (interviews, workshops, surveys)
3
- Classification of requirements
- Requirements lifecycle
- Requirements elicitation techniques
- Interviews
- Observation
- Documentation analysis
- Brainstorming
4
- Task assignment to the team
- Quality of the requirements
5
- Diagrams for business analysts
- BPMN and end-to-end process description
- Wireframes & prototypes
- Tools (Draw.io, Miro, Figma, Visio)
6
- Prioritization (MoSCoW, Kano, 100 points)
- Validation and verification
- Working with conflicting requirements
7
- AI as a tool
- Prompt writing skills
8
- Notion
- Excel/Sheets for BA
- LLM as BA assistants
9
- Soft skills for BA: communication, facilitation, critical thinking
- Professional development plan
10
- Retrospective: from requirements gathering to process visualization
- Presentation of mini-project results
- Q&A, recommendations for further development
Course
10 lessons
5 weeks
Education provides
Marina Melnick
Founder, CEO, Lead Trainer, AI Transformation Consultant, Career Therapist